When placing an order with Revanew Media, LLC and/or its subsidiary Crispy™ Graphic Design, you agree to abide by the terms set forth on this webpage.

 

Ordering

— Orders must be submitted online via form or email, or text to (336) 392-7045
— Please provide detailed info for faster service. Include all info even on similar or repeat orders.
— Extra charges may apply for content or instruction provided after order is submitted.
— Client responsible for the legitimacy of any submitted content (verbiage or images). Please be sure that you are authorized to use all submitted content.
— We reserve the right to refuse orders for any reason.

Deposits

— Non-refundable deposits required on all new orders.
— Deposits on cancelled, non-processed orders will count as credit towards the next future order.
— All deposits count towards the design portion of any order.
— Print-only orders must be paid upfront and in full.
— Some discounted orders may require full payment up front (will specify).

Turnaround & Proofing

— Turnaround times are estimates not guarantees–no refunds or discounts for delayed work unless agreed upon in advance or special circumstances.
— Times may be delayed by complications with the order, high volume of orders, schedule changes, weather, client input, or any other unforseen circumstances.
— Extra charges may apply to additional work requested beyond the alloted proof periods. EDITING CHARGES ARE AT LEAST $15 PER HOUR, WITH A 1 HOUR MINIMUM.

Product/ServiceTurnaround Time (after deposit)Proof Periods
Flyers24-48 hrs.2
Business Cards24-48 hrs.2
Logos72-96 hrs.3
Posters24-48 hrs.2
CD Inserts/Mixtape Covers48-72 hrs.2
Online Video /TV Ads72-96 hrs.2

 


 

Payment/Invoicing

 

Fee Schedule

If Balance Paid in Full:
  • On or before Order Date*: $5 off
  • On or before Approval Date**: No Charge
  • 1-3 Business Days after Approval Date: ADD $5
  • More than 3 Business Days after Approval Date: ADD $10
*Order Date = Day the order is placed
**Approval Date = Day customer approves finished design

 

— All Major Credit/Debit cards accepted via Paypal or other designated verified merchant service
— Bank check/money orders ADD $5 service charge and mail to:

Revanew Media, LLC
1061-1B W. Hollywood Ave.
Chicago, IL 60660

— Cash accepted locally: ADD $10 service charge.
— Paid invoices are available upon request.
 

Refunds

We will refund the design and/or print portion of an order  if it is produced with a damaged or incorrect file, or incorrect information (only after proof is approved).

We are not responsible for the following:

  • Print errors, including incorrect paper, sizing, or quantities
  • Shipping delays or damages
  • Incorrect information provided by the client